At Happy Days Nursery we know two-way communication is a vital part of our provision, helping us develop strong and successful partnerships with parents. At the start of the pandemic, we had to rethink our communication, particularly as we could no longer invite parents in to our setting at the start or end of sessions. It gave us an ideal opportunity to explore other methods of ensuring we could effectively share information and most importantly, parents were fully involved in their child’s time at Happy Days.

We chose Famly, a GDPR-compliant platform giving parents free, instant access on their mobile and online. Famly helps us to build those all-important close relationships with direct parent communication and daily activity logging so parents can share in their child’s day.

For parents, our Famly digital platform key features include:

• A personalised feed of their child’s daily activity as it is updated by our staff. Giving parents a real insight to their child’s day, from meal times and nap times to toileting or nappy changes. It also shows the variety of activities on offer throughout their child’s session. Tagged photos are included in your child’s profile page too.
• The ability to edit your child’s information, report sickness or holiday and add additional contacts.
• Access to Learning Journals and child development information about your child. Parents can also add home activities, videos or photos to share with us giving a wonderful way to collaborate and share home learning.
• Exchange messages with Happy Days Staff at any time.
• Edit settings to amend your address details and phone number as well as controlling notifications or changing your password
• Famly Pay ensures invoices, balances, and payments are all in one app. Each month parents receive notification of new invoices as they are issued. Assigned Bill Payers or Invoice Recipients can access their account balance, a detailed list of invoice and payments as well as having an online payment facility.

Famly platform has been a real asset over recent months and the feedback from parents has been incredibly and enthusiastically positive. Those little photos of their child enjoying their “Happy Days” are simply priceless!

Click this link to watch a brief video from Famly:
https://help.famly.co/en/collections/2776807-help-centre-for-parents